Terms of service
Welcome to Goldrock Motivation! The terms “we”, “us”, and “our” refer to Goldrock Motivation. Goldrock Motivation operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Goldrock Motivation uses Shopify to provide the Services to you.
The following Terms of Service, including all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms carefully, as they contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you may not access or use the Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your state or province of residence, and that you have given us consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including visiting or browsing our stores or purchasing products or services offered by us, we may ask you to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
ARTICLE 2 – OUR PRODUCTS
We strive to display product and service descriptions as accurately as possible. However, product colors and appearance may differ from how they appear on your screen due to your device type and settings.
We do not guarantee that the appearance or quality of purchased products or services will meet your expectations or exactly match their representation in our store.
All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit quantities offered per person, geographic region, or jurisdiction.
ARTICLE 3 – ORDERS
When you place an order, you make an offer to purchase. Goldrock Motivation reserves the right to accept or reject your order at its sole discretion for any reason. Your order is accepted only once confirmed by Goldrock Motivation. Payment must be received and processed before acceptance.
Please review your order carefully before submitting it. Once accepted, cancellation requests may not be possible. If we change, cancel, or do not accept an order, we will attempt to notify you using the email address, billing address, and/or phone number provided during checkout.
Returns or exchanges are only possible in accordance with our Refund Policy [LINK].
You represent and warrant that purchases are for personal or household use and not for commercial resale or export.
ARTICLE 4 – PRICING AND BILLING
Prices, discounts, and promotions may change without notice. The price charged is the price in effect at the time the order is placed and will be shown in your order confirmation email. Unless otherwise stated, prices exclude taxes, shipping, handling fees, customs duties, and import charges.
Prices displayed online may differ from prices in physical stores or stores operated by third parties. Promotional offers may have separate terms that override these Terms in case of conflict.
You agree to provide accurate, complete, and current purchase and account information, and to promptly update details such as email address and payment information.
You represent and warrant that:
(i) your payment information is accurate and complete;
(ii) you are authorized to use the payment method;
(iii) charges will be honored by your payment provider; and
(iv) you will pay all charges, including shipping and applicable taxes.
ARTICLE 5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. Any delivery times provided are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Ownership and risk of loss transfer to you once products are handed over to the carrier.
ARTICLE 6 – INTELLECTUAL PROPERTY
The Services, including all trademarks, branding, text, displays, images, graphics, reviews, video, audio, and their design and arrangement, are owned by Goldrock Motivation, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms allow use of the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit material from the Services without prior written consent.
Nothing in these Terms grants any license or rights under any patent, trademark, copyright, or intellectual property belonging to Goldrock Motivation, Shopify, or third parties. Unauthorized use may violate intellectual property laws.
All rights not expressly granted are reserved.
ARTICLE 7 – OPTIONAL TOOLS
We may provide access to third-party tools. These tools are provided “as is” and “as available” without warranties or endorsements.
Use of optional tools is entirely at your own risk. You should ensure you understand and agree to the third party’s terms before use.
New features or tools introduced in the future will also be subject to these Terms.
ARTICLE 8 – THIRD-PARTY LINKS
The Services may include links or materials from third parties. We are not responsible for evaluating or guaranteeing the content or accuracy of third-party websites or materials.
Accessing third-party sites is at your own risk. We are not liable for any damages or losses related to third-party websites, products, or services. Please review third-party policies before engaging in transactions.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
Goldrock Motivation uses Shopify to provide the Services. However, all sales and purchases are made directly between you and Goldrock Motivation.
By using the Services, you acknowledge and agree that Shopify is not responsible for any sales-related matters between you and Goldrock Motivation, including injuries, damages, or losses related to purchased products or services. You expressly release Shopify and its affiliates from any related claims.
ARTICLE 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK]. Certain information may also be subject to Shopify’s Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process personal information to provide and improve the Services. Information you submit may be transferred to Shopify and third parties located in other countries.
Please read our Privacy Policy [LINK] for more information.
ARTICLE 11 – FEEDBACK
If you submit ideas, suggestions, feedback, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.
You represent and warrant that:
(i) you own or have the necessary rights to submit the Feedback;
(ii) you have disclosed any compensation received; and
(iii) the Feedback complies with these Terms.
We are not obligated to keep Feedback confidential, compensate you, or respond.
We may remove Feedback that we determine to be unlawful, offensive, or otherwise unacceptable.
ARTICLE 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally information on the Services may contain errors or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.
ARTICLE 13 – PROHIBITED USE
You may use the Services only for lawful purposes. You may not use the Services for unlawful activities, infringement of intellectual property, harassment, fraudulent conduct, or transmission of harmful or misleading content.
You also agree not to upload malicious code, collect others’ personal information, spam, scrape data, or interfere with security features. We may suspend or terminate your account if you violate these Terms.
ARTICLE 14 – TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. You remain responsible for all amounts due up to the termination date.
Provisions relating to intellectual property, feedback, disclaimers, liability limitations, indemnification, and other clauses that by their nature should survive termination shall continue to apply.
ARTICLE 15 – DISCLAIMER OF WARRANTIES
Information provided through the Services is for general information purposes only. Any reliance on such information is at your own risk.
Unless expressly stated by Goldrock Motivation, the Services and all products are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee uninterrupted, timely, secure, or error-free use of the Services.
ARTICLE 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Goldrock Motivation, its affiliates, partners, employees, contractors, licensors, and Shopify and its affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.
ARTICLE 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Goldrock Motivation, Shopify, and their affiliates, partners, and representatives from any claims, damages, liabilities, or expenses arising from your breach of these Terms, violation of law, or misuse of the Services.
ARTICLE 18 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
ARTICLE 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with all policies posted on this site, constitute the entire agreement between you and us and replace any prior agreements or communications.
ARTICLE 20 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms without notice.
ARTICLE 21 – GOVERNING LAW
These Terms and any separate agreements through which we provide Services shall be governed by and interpreted in accordance with the laws and courts of the jurisdiction where Goldrock Motivation has its headquarters.
ARTICLE 22 – HEADINGS
Headings in this agreement are for convenience only and do not affect interpretation.
ARTICLE 23 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time on this page.
We reserve the right to update or replace any part of these Terms by posting updates on our website. Material changes will be communicated as required by applicable law. Continued use of the Services after changes constitutes acceptance of those changes.
ARTICLE 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Email: info@goldrockmotivation.com